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Desktop Support Specialist

2 months ago


Trenton, New Jersey, United States Randstad Digital Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at Randstad Digital. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities
  • Provide on-site technical support for computer, tablet, and peripheral issues
  • Respond to helpdesk tickets and resolve technical problems
  • Work with vendor support contacts to resolve technical issues
  • Ensure seamless connectivity between desktop computers and diverse systems
  • Build and configure new user workstation equipment sets
Requirements
  • 3+ years of professional work experience in desktop support
  • Experience with Windows 10 and 11, Dell PC hardware, and Microsoft Office Suite
  • Knowledge of remote assistance tools and Office365
  • Excellent customer service skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.