Financial Aid Consultant

2 weeks ago


Lebanon, Tennessee, United States Cumberland University Full time
Job Overview

Position Title: Financial Aid Advisor

Department: Financial Aid

Supervisor: Executive Director of Financial Aid

Job Summary

This role is dedicated to guiding prospective, current, and former students through the financial aid process by ensuring the efficient handling of financial aid documentation.

Key Responsibilities

Responsibilities include, but are not limited to:
  1. Demonstrating a thorough understanding of and commitment to the mission of the University.
  2. Responding to inquiries via various communication channels and following up with students, parents, faculty, and staff to ensure timely completion of the award process.
  3. Assisting in the collection and verification of information to guarantee accuracy and timeliness.
  4. Serving as the primary contact for students, parents, faculty, and staff within the Financial Aid Office.
  5. Counseling prospective students and their families about financial assistance options available at the University.
  6. Packaging financial aid for an assigned group of students in accordance with federal, state, and institutional regulations.
  7. Preparing award letters for assigned students as applications are processed.
  8. Staying informed about financial assistance trends in higher education through ongoing education and training.
  9. Performing additional duties as assigned by the supervisor.
  10. Engaging in a Performance Management Process as per University guidelines.
Decision-Making and Management

This position operates under moderate supervision, making decisions and setting work priorities in collaboration with the supervisor. There are no supervisory responsibilities associated with this role.

Education and Experience Requirements

Required: Associate degree
Preferred: Bachelor's degree or higher
Experience: 1 - 2 years in a related field

Qualifications and Skills
  1. Exceptional verbal communication abilities.
  2. Strong record-keeping and reporting skills.
  3. Effective organizational skills.
  4. Proficient computer skills.


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