Knowledge Manager for DoD CIO Microsoft 365 Environment

7 days ago


Arlington, Virginia, United States ACES Group LLC Full time
Job Summary

We are seeking a highly skilled Microsoft 365 Knowledge Manager to support the DoD CIO. As a key member of our team, you will be responsible for developing and maintaining the DoD CIO DoD365 Knowledge Management environment.

Key Responsibilities
  • Administer the DoD365 Environment: Ensure the DoD365 environment is administered in accordance with Microsoft best practices.
  • Organize and Manage Content: Assist with organizing and managing content in accordance with Knowledge Management best practices.
  • Automate Business Processes: Automate business processes using DoD365 out of the box and Power Platform capabilities.
  • Liaise with Software Vendors: Act as liaison with software vendors and technical experts for problem diagnosis and resolution.
  • Design and Implement Solutions: Gather requirements, design, build, test, debug, configure, and document solutions.
  • Provide User Support: Provide assistance, training, and routine consultation to users to facilitate adoption of DoD365.
  • Support SharePoint Online: Provide support for SharePoint Online Lists comprising the Command-and-Control Data Model to ensure new data elements are correctly incorporated and documented in the Data Dictionary (SharePoint list).
  • Support Enterprise Decision Structure: Provide SharePoint out of the box solutions and support for data calls and collaboration efforts to maintain and update the enterprise decision structure for DoD CIO's PBR process on the SIPRNet SharePoint portal.
Requirements
  • Clearance: Active TS/SCI clearance required.
  • Education/Experience: Masters degree in a field related to tasking and 12 years of relevant experience, or bachelors degree in a field related to tasking with 14 years of relevant experience.
  • Technical Skills: Proficient in KM best practices and solutions development using Microsoft 365 (DoD365) to include Office, MS Teams, SharePoint Online, and the Power Platform.
  • Communication Skills: Strong verbal and written communication skills, attention to detail, and the ability to stay organized and focused on priorities in a dynamic and multifaceted environment.
Work Environment
  • Contract Length: 5-year contract.
  • Work Location: Mark Center, Pentagon, Crystal City.
  • Telework: In-office 2-3 days per week, with rest telework as required.


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