Knowledge Management Expert

6 days ago

Arlington, Virginia, United States Booz Allen Hamilton Full time
Job Summary

We are seeking a highly skilled Knowledge Management Expert to join our team at Booz Allen Hamilton. As a key member of our organization, you will be responsible for providing expert-level knowledge management and Microsoft 365/SharePoint development support to our clients.

Key Responsibilities
  • Develop and implement knowledge management strategies, plans, processes, and procedures to support client objectives.
  • Design, create, implement, and maintain technical knowledge management solutions using SharePoint and other tools.
  • Collaborate with stakeholders to build and sustain knowledge management competency within the organization.
  • Provide training and education on knowledge management concepts, best practices, and services to facilitate knowledge sharing and collaboration.
  • Engage key audiences to promote awareness, understanding, commitment, and action in support of client mission and objectives.
Requirements
  • 5+ years of experience in knowledge management planning, including applying knowledge management principles, business continuity, solutions, and technologies to improve organizational effectiveness and efficiency.
  • Experience with office management, publications, and forms management, or preparing, controlling, and processing written communications.
  • Experience building and customizing SharePoint dashboards, sites, workflows, lists, libraries, content types, security groups, and content policies, procedures, and best practices.
  • Experience developing and using SharePoint components, including forms, templates, lists, external content types, custom lists, service applications, Web parts, master pages, content management, and the Business Intelligence Center.
  • Experience with collaboration or Web service applications, information architectures, records management, and knowledge management principles.
  • Experience using Microsoft Office applications, including Word, Excel, PowerPoint, Publisher, Teams, and Outlook.
  • TS/SCI clearance.
  • Bachelor's degree.
Preferred Qualifications
  • Experience leading meetings and developing presentations and briefings for use by senior leaders.
  • Knowledge of Army organizations, culture, and processes.
  • Knowledge of workflows and best practices in a SharePoint 2013 or later, and SharePoint Online environment.
  • Ability to be flexible to adjust to multiple demands, shifting priorities, ambiguity, and rapid change.
  • Possession of excellent verbal and written communication skills.
  • Master's degree.
  • KM Institute Certified Knowledge Manager Certification.
  • CompTIA Security+ Certification.
Clearance

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Benefits

We offer a comprehensive benefits package, including wellness programs, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we'll support you as you pursue a balanced, fulfilling life—at work and at home.

Equal Employment Opportunity

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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