Restaurant Operations Manager

4 days ago


Miami Shores, Florida, United States Chick-fil-A Full time
Front of House Manager

At Chick-fil-A Miami Shores, we're looking for a skilled Front of House Manager to lead our team in providing exceptional dining experiences for our guests. As a Front of House Manager, you'll be responsible for overseeing the front counter, dining room, and mobile service areas, ensuring that every guest receives our signature service and food.

Key Responsibilities:
  • Lead and develop your team to provide exceptional customer service
  • Assist in hiring and training new team members
  • Set and achieve team goals, and celebrate successes
  • Develop and implement systems for improvement
  • Manage cash and catering operations
  • Respond to guest inquiries and resolve issues
  • Represent the Front of House at Director-level meetings
Requirements:
  • Strong leadership and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Excellent customer service skills
  • Ability to lift and carry 20-30 lbs
  • Ability to stand for long periods of time

We offer a competitive salary of $20 an hour, with a $0.25 raise per quarter. Our benefits include competitive pay, scholarship opportunities, team parties and outings, flexible scheduling, and a fun work environment.



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