Restaurant Operations Manager

1 day ago


Miami, Florida, United States Emmy Squared Pizza Full time
Job Title: Restaurant Training Manager

Emmy Squared Pizza is seeking a highly skilled and experienced Restaurant Training Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the successful launch of new restaurant locations.

Key Responsibilities:
  • New Restaurant Launch Support:
    • Develop and implement comprehensive training programs for new restaurant staff.
    • Lead training sessions for front-of-house and back-of-house staff, including hands-on training on operational tasks.
    • Conduct on-site training during the pre-opening and opening phases of new restaurants.
    • Monitor staff performance during the opening period and provide immediate feedback and additional training as needed.
  • Training Program Development:
    • Assist in the development and revision of training materials and programs tailored for new restaurant openings.
    • Ensure training programs are aligned with company standards and operational procedures.
    • Provide feedback to Senior Director of Training & Development to ensure training materials reflect menu changes, new technologies, and industry best practices.
  • Operational Excellence:
    • Ensure all training activities are conducted in compliance with health and safety regulations.
    • Monitor and evaluate the effectiveness of training programs through assessments and feedback.
    • Supervise and assist with inventory management, including receiving and storing supplies.
  • Coordination and Communication:
    • Work closely with the Senior Director of Training & Development and other key leadership to coordinate training schedules and resources.
    • Communicate effectively with all levels of the organization to ensure alignment and consistency in training practices.
Key Qualifications:
  • Minimum of 5 years of experience in restaurant operations, with at least 2 years in a training or management role.
  • Proven track record of successfully opening new restaurant locations.
  • Strong knowledge of restaurant operations, including front-of-house and back-of-house procedures.
  • Excellent communication, leadership, and interpersonal skills.
  • Proficient in Microsoft Office Suite and training software/tools.


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