Restaurant Operations Manager

4 days ago


Miami, Florida, United States Marriott Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Marriott. As a key member of our restaurant management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of restaurant staff.

Key Responsibilities
  • Assist in the management of restaurant staff, including training, coaching, and performance management.
  • Ensure the restaurant is operating efficiently and effectively, including managing inventory, supplies, and equipment.
  • Provide exceptional customer service, responding to guest complaints and concerns in a professional and courteous manner.
  • Collaborate with the restaurant management team to develop and implement strategies to improve restaurant performance and customer satisfaction.
  • Monitor and control restaurant expenses, including labor, inventory, and supplies.
Requirements
  • 2+ years of experience in restaurant management or a related field.
  • Proven track record of success in managing restaurant staff and operations.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer

Marriott offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.



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