Technical Support Specialist for Pollution Control
2 weeks ago
Company Overview:
Jobot is a prominent entity in the field of industrial air purification systems, committed to enhancing air quality across diverse industrial environments globally. Our emphasis lies in innovation and dependability in the creation, production, and servicing of advanced air purification technologies.
Position:
We are in search of a proficient and enthusiastic Service Technician to become a part of our dynamic team. This position entails ensuring the peak performance, upkeep, and repair of our industrial air purification systems at client locations. The perfect candidate will possess technical knowledge, adept problem-solving abilities, and a strong commitment to customer satisfaction.
Key Responsibilities:
- Installation and Setup: Execute the installation and setup of air purification systems at client locations in accordance with company protocols.
- Maintenance and Repair: Conduct regular maintenance, diagnostics, and repairs of air purification systems to guarantee optimal functionality.
- Diagnostic Evaluation: Determine the underlying causes of equipment failures and apply effective remedial measures.
- Parts Inventory Management: Oversee the inventory of replacement parts for maintenance and repair tasks.
- Client Assistance: Offer technical support to clients regarding system operation and maintenance.
- Record Keeping: Maintain precise documentation of service activities and maintenance records.
- Safety Adherence: Follow safety guidelines during service operations.
- Continuous Enhancement: Contribute insights for process improvements and enhanced customer satisfaction.
- Professional Development: Remain informed about industry advancements and product innovations through ongoing training.
Qualifications:
- High school diploma or equivalent; technical certification is advantageous.
- Experience as a service technician in the industrial equipment or air purification sector.
- Mechanical proficiency and troubleshooting capabilities.
- Understanding of electrical systems and control circuits.
- Exceptional customer service and communication abilities.
- Attention to detail and strong organizational skills.
- Valid driver's license with a clean driving history.
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