Pet Resort Guest Service Representative

6 days ago


Cherry Hill, New Jersey, United States K9 Resorts of Cherry Hill Full time
Job Overview

We are seeking a highly motivated and animal-loving individual to join our team as a Pet Resort Guest Service Representative at K9 Resorts of Cherry Hill. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the comfort and well-being of our furry guests, and upholding the high standards of our internationally recognized pet care facility.

Key Responsibilities
  • Provide exceptional customer service to our clients and their pets, ensuring a positive and memorable experience.
  • Perform check-in/check-out and reservation procedures in our POS system, ensuring accuracy and efficiency.
  • Take custody of pets and ensure they are properly placed in the building, maintaining a safe and healthy environment.
  • Feed and medicate all dogs, adhering to our strict health and safety protocols.
  • Provide personal playtimes for dogs when requested, promoting socialization and exercise.
  • Perform body checks to identify pre-existing conditions and/or injuries, ensuring the health and well-being of our guests.
  • Perform tasks as requested by management, including sanitation of the lobby, boarding, and daycare accommodations, monitoring daycare, and bathing dogs.
Requirements
  • Ability to lift at least 20 lbs.
  • High school diploma or equivalent required.
  • Some weekend and holiday hours are required.
  • Salesmanship personality and comfort.
  • Outgoing, positive, and enthusiastic personality.
About Us

K9 Resorts of Cherry Hill is a family-owned and operated company that has consistently been recognized as a top-rated pet care facility. We pride ourselves on promoting from within, creating a family-like environment that fosters growth and development. If you're looking to start a career with potential for advancement, join our team and become a part of our nationally recognized pet care facility.


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