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Pet Hospitality Customer Service Associate
2 months ago
Are you enthusiastic about providing outstanding customer support? Do you have a love for pets and wish to contribute to a high-end pet hospitality establishment? If so, this role may be an excellent match for you.
Key Responsibilities:
- Proficient in Microsoft Office and adept at using various computer systems
- Quickly adapt to new software applications
- Prioritize customer satisfaction in all interactions
- Effectively manage downtime for productive tasks
- Greet and assist clients upon arrival
- Manage check-ins, bookings, and financial transactions
- Ensure pets are well-cared for during their stay
- Handle incoming calls and perform administrative duties
- Conduct facility tours for prospective clients
- Feed, administer medications, and engage with dogs
- Take dogs for outdoor breaks and perform wellness checks
- Support cleanliness of the facility, monitor daycare activities, and assist with grooming
Required Qualifications:
- Completion of the K9 Resorts Certification Program
- High school diploma or equivalent
- Experience in customer service is advantageous
- Basic computer literacy and communication skills are essential
Desired Personal Attributes:
- Strong communication and problem-solving skills
- Integrity and ethical behavior
- Emotional intelligence and flexibility
- Commitment to company objectives
- Positive attitude and enthusiasm
- Genuine passion for dogs and an organized work style
If you are eager to be part of a dedicated team focused on delivering exceptional care for pets, consider the Customer Service Associate position at K9 Resorts of Cherry Hill.
About K9 Resorts:K9 Resorts is a premier pet hospitality provider, specializing in boarding and daycare services for dogs, ensuring they receive the highest level of care and attention.