Pet Care Specialist

3 days ago


Cherry Hill, New Jersey, United States Petco Full time
Job Title: Guest Experience Specialist

At Petco, we're passionate about providing exceptional guest experiences for our customers and their pets. As a Guest Experience Specialist, you'll play a vital role in delivering outstanding service and ensuring our stores are well-stocked and welcoming for all.

Key Responsibilities:
  • Provide exceptional guest service, answering questions and making product recommendations to drive sales and customer satisfaction.
  • Assist guests in selecting the right products for their pets, ensuring they have a positive shopping experience.
  • Maintain a clean and safe store environment, adhering to Petco's high standards for animal care and customer safety.
  • Process transactions accurately and efficiently, handling cash, credit, and check sales, as well as returns and exchanges.
  • Participate in visual merchandising and inventory management, ensuring shelves are stocked and facing is accurate.
  • Collaborate with store leadership to achieve sales goals and maintain a positive store culture.
Requirements:
  • High school diploma or equivalent required; pet-related experience a plus.
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional guest service.
  • Ability to lift 50 pounds and work in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • Opportunities for professional growth and development, including training and education programs.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

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