Customer Service Representative

14 hours ago


Nogales, Arizona, United States Planet Fitness Full time
{"Job Title": "Member Service Representative Weekend", "Job Summary": "We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Planet Fitness. As a Member Service Representative, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.

Your primary responsibilities will include:

* Greeting members, prospective members, and guests, and providing a superior level of customer service.
* Handling all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
* Assisting with maintaining the neatness and cleanliness of the club.

If you are a team player with excellent communication skills and a passion for fitness, we encourage you to apply for this exciting opportunity.

**Requirements:**

* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* Upbeat and positive attitude.
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.

**Physical Demands:**

* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occasionally lift up to 50lbs.
* Will occasionally encounter toxic chemicals during shift.

**About Planet Fitness:**

Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry with more than 1,000 locations in 47 states, Puerto Rico, and Canada. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**How to Apply:**

If you are interested in this exciting opportunity, please submit your application to the franchise club directly.

Thank you for considering Planet Fitness as your employer of choice"}

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