Resident Support Specialist

1 week ago


Salt Lake, Utah, United States Housing Authority of Salt Lake Full time

About the Role

The Housing Authority of Salt Lake City is seeking a highly motivated and experienced Resident Support Counselor to join our team. As a key member of our Resident Services department, you will work closely with residents and community partners to provide services, resources, and support that promote self-sufficiency and empowerment.

Key Responsibilities

  • Conduct comprehensive interviews with program participants to assess their eligibility and identify barriers to their progress in education, job training, or skill enhancement.
  • Maintain contact with community agencies to provide services and assist program participants in accessing public or private community agencies for specialized assistance.
  • Work with participants to create clear, measurable, and realistic plans addressing barriers to success.
  • Engage with staff and community organizations to attract residents and program participants, coordinating community events and food distribution programs.
  • Monitor and review escrow accounts for program participants to ensure accurate establishment and calculation.

Requirements

  • Bachelor's degree in social work, sociology, human services, or a related field with at least two years of work-related experience; or an equivalent combination of education and work experience.
  • Stay current on services, policies, and regulations for program participants and residents.
  • Experience in community resources, service systems, landlord/tenant rights, and conflict resolution.
  • Customer service skills, organizational skills, attention to detail, time-management skills, basic accounting/budgeting principles, and motivation to meet deadlines and achieve goals.
  • Strong verbal and written communication skills.
  • Ability to relate and communicate with persons from all socio-economic, ethnic, and racial backgrounds.
  • Must have reliable transportation and a valid driver's license.

What We Offer

  • Health, dental, and vision plan
  • Life and supplemental life insurance
  • Short-term and long-term disability
  • Vacation, sick, personal, and paid holidays
  • Retirement plan
  • Tuition reimbursement
  • Employee assistance program
  • Car allowance
  • Relocation assistance for qualified candidates


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