Resident Support Counselor

4 days ago


Salt Lake, Utah, United States Housing Authority of Salt Lake Full time
Job Overview

The Housing Authority of Salt Lake City is seeking a highly motivated and dedicated Resident Support Counselor to join our team. As a key member of our Resident Services department, you will work closely with residents and community partners to provide services, resources, information, classes, and events that support self-sufficiency and empowerment.

Key Responsibilities
  • Conduct comprehensive interviews with program participants to assess their eligibility and identify any barriers to their progress in education, job training, or skill enhancement.
  • Maintain contact with community agencies to provide services and assist program participants in accessing appropriate public or private community agencies to obtain specialized assistance.
  • Work with participants to create clear, measurable, realistic, and timely plans based on their motivations and desires, addressing barriers to success.
  • Engage with both staff and public and private community organizations to attract residents and program participants. Coordinating community events and food distribution programs at various sites.
  • Monitor and review escrow accounts for program participants regularly to ensure their accurate establishment and calculation.
Requirements
  • Bachelor's degree in social work, sociology, human services or related field with at least two years of work-related experience; or equivalent combination of education and work experience.
  • Stay current on a wide range of services, policies, and regulations for program participants and residents.
  • Experience in community resources, service systems, landlord/tenant rights, and conflict resolution.
  • Customer Service skills, organizational skills, attention to detail, time-management skills, basic accounting/ budgeting principles and motivation to meet deadlines and achieve goals.
  • Strong verbal and written communication skills.
  • Ability to relate and communicate with persons from all socio-economic, ethnic, and racial backgrounds.
  • Must have reliable transportation and a valid driver's license.


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