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Restaurant Host/Hostess

2 months ago


Tampa, Florida, United States IHOP Full time

Job Summary

We are seeking a highly skilled and customer-focused Carryout Specialist to join our team at IHOP. As a Carryout Specialist, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable dining experience.

Key Responsibilities:

  • Guest Service: Greet guests as they enter the restaurant, seat them as needed, and provide menus and take orders over the phone or in-person.
  • Order Management: Handle all To-Go, Curbside, and third-party delivery orders, ensuring all food items are included and meet food presentation standards.
  • Transaction Processing: Process transactions accurately within the point-of-sale system.
  • Cleanliness and Sanitation: Maintain the cleanliness and sanitation of the counters, main entrance, and lobby.
  • Teamwork: Work collaboratively with the team to ensure a smooth and efficient service.

Requirements:

  • Excellent Communication Skills: Possess excellent communication skills to effectively interact with guests and team members.
  • Knowledge of POS Systems: Have knowledge of point-of-sale systems or similar technology.
  • Previous Experience: Previous experience in a restaurant or hospitality setting is a plus.
  • Availability: Be available to work different shifts, including holidays, nights, and weekends.
  • Physical Demands: Be able to carry trays or supplies.

About IHOP:

Since 1958, IHOP has been a leader in the breakfast industry, providing a warm and welcoming environment for guests to enjoy their favorite meals. Our commitment to quality and customer satisfaction has earned us a loyal following, and we continue to innovate and improve our services to meet the evolving needs of our guests.