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Restaurant Host/Hostess
2 months ago
Job Summary
We are seeking a highly skilled and customer-focused Carryout Specialist to join our team at IHOP. As a Carryout Specialist, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable dining experience.
Key Responsibilities:
- Guest Service: Greet guests as they enter the restaurant, seat them as needed, and provide menus and take orders over the phone or in-person.
- Order Management: Handle all To-Go, Curbside, and third-party delivery orders, ensuring all food items are included and meet food presentation standards.
- Transaction Processing: Process transactions accurately within the point-of-sale system.
- Cleanliness and Sanitation: Maintain the cleanliness and sanitation of the counters, main entrance, and lobby.
- Teamwork: Work collaboratively with the team to ensure a smooth and efficient service.
Requirements:
- Excellent Communication Skills: Possess excellent communication skills to effectively interact with guests and team members.
- Knowledge of POS Systems: Have knowledge of point-of-sale systems or similar technology.
- Previous Experience: Previous experience in a restaurant or hospitality setting is a plus.
- Availability: Be available to work different shifts, including holidays, nights, and weekends.
- Physical Demands: Be able to carry trays or supplies.
About IHOP:
Since 1958, IHOP has been a leader in the breakfast industry, providing a warm and welcoming environment for guests to enjoy their favorite meals. Our commitment to quality and customer satisfaction has earned us a loyal following, and we continue to innovate and improve our services to meet the evolving needs of our guests.