Host/Hostess
1 month ago
At Red Lobster, we're passionate about delivering an exceptional dining experience to our guests. As a Host/Hostess, you'll play a vital role in setting the tone for a memorable visit. Your goal will be to create a warm and inviting atmosphere, ensuring that every guest feels welcome and valued.
Responsibilities:- Greet guests with a smile and a friendly conversation, making them feel at ease
- Use a seating chart to seat guests efficiently and effectively
- Stay up-to-date on current menu items and promotions to make informed recommendations
- Monitor the waiting list and manage the floor chart to minimize wait times
- Communicate with guests who are waiting, keeping them informed of their wait time
- Maintain the cleanliness and organization of the menus, waiting area, and restrooms
- Answer phones and take to-go orders as needed
- Must be at least 16 years old
- Ability to organize, plan ahead, and engage in conversation with guests
- Physical stamina to remain on your feet for several hours at a time, lift up to 20 pounds, and perform frequent bending, kneeling, and sweeping
We're a global pioneer and industry leader in Seafood Sustainability, committed to serving high-quality seafood from over 30 countries. Our annual 'Ultimate Events' like Lobsterfest, Crabfest, and Endless Shrimp are highly anticipated by seafood lovers. We're proud to be a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute, ensuring that our seafood is sustainably sourced.
As a member of our team, you'll be part of a family that values growth, learning, and giving back to the community. Our RL Cares program provides support in times of need, and our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country.
We're a restaurant that's loved by our guests and employees alike, with high ratings and consumer engagement. If you're passionate about delivering exceptional guest experiences and working in a dynamic, supportive environment, we encourage you to apply.
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