Host/Hostess - Casual Outlet
1 week ago
Job Summary:
We are seeking a friendly and attentive Host/Hostess to join our team at the Rise Kitchen & Bakery Restaurant. As a Host/Hostess, you will be responsible for providing exceptional customer service, ensuring a positive guest experience, and promoting a welcoming atmosphere.
Responsibilities:
* Greet guests at the entrance to the restaurant in a positive manner
* Obtain basic information from guests, such as name, number in party, and seating preferences
* Usher guests to their seat location at a pace that is comfortable to the guests
* Promote positive guest/employee relations
* Conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
Qualifications:
* High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred
* Ability to deliver a service level which creates an atmosphere that makes our guests want to return
* Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
* Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
Work Environment:
* Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise
* While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear; and, bending, stooping and carrying/ handling/moving weights of up to 25 pounds is also required
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process:
Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
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