Host and Guest Experience Specialist

3 weeks ago


Tampa, Florida, United States Tavistock Restaurant Collection Full time

Job Type: Full-time, Part-time

Description

Tavistock Restaurant Collection is seeking a skilled Host/Hostess to deliver exceptional dining experiences to our guests. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere, ensuring seamless guest interactions, and providing outstanding service.

Key Responsibilities

  • Maintain a high level of professionalism and attention to detail in all interactions with guests and team members.
  • Ensure accurate and efficient table management, including reservations, seating, and waitlisting.
  • Provide exceptional guest service, responding to inquiries, and resolving any issues in a timely and professional manner.
  • Collaborate with the management team to achieve exceptional guest satisfaction and maintain a positive work environment.
  • Participate in ongoing training and development to enhance skills and knowledge in hospitality and service excellence.

Requirements

  • High School diploma or equivalent required.
  • Previous hospitality experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.


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