Host and Guest Liaison
3 weeks ago
Host/Hostess Job Description
We are seeking a skilled and friendly Host/Hostess to provide exceptional customer service and ensure a seamless dining experience for our guests at CBFS Hyde Park.
Key Responsibilities:
- Welcome guests to the restaurant and provide a warm and inviting atmosphere.
- Manage reservations and seating arrangements to ensure a smooth and efficient dining experience.
- Provide accurate wait times and monitor waiting lists to minimize guest wait times.
- Escort customers to assigned dining or bar areas and provide menus and announcements as needed.
- Greet customers upon their departure and ensure they have a positive experience.
- Coordinate with wait staff to ensure available seating options and maintain a clean reception area.
- Cater to guests who require extra attention and answer incoming calls and address customers' queries.
- Assist wait staff as needed and perform other related duties as assigned.
Requirements:
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Availability to work in shifts as needed.
- Good physical condition to walk and stand during an entire shift.
Benefits:
- Employee Discount
- Referral Program
- Flexible Schedule
- Paid Training
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