Financial Coordinator
6 days ago
Safe Step Walk-In Tub Company is seeking a highly skilled Credit Coordinator to join our team. As a key member of our finance department, you will be responsible for managing credit accounts, processing payments, and resolving customer inquiries.
Responsibilities- Manage credit accounts, ensuring timely payments and resolving any discrepancies.
- Process customer payments, reconcile outstanding balances, and prepare periodic reports on accounts receivable and past due status.
- Provide exceptional customer service, addressing customer inquiries and resolving any issues in a timely and professional manner.
- Perform routine clerical tasks, including data entry, record-keeping, and filing.
- Approve order releases for credit accounts on restriction and send lien notices/certified letters as necessary.
- Provide sign-off on commercial and residential lien waivers and update and summarize receivables.
- Notify and resolve uncollected CODs and process/resolve NSF checks.
- Research and resolve credit card chargebacks and approve tax-exempt forms and issue tax credits.
- Process payments for open customer accounts and engage in collection activities, including sending follow-up inquiries and negotiating repayment terms.
- 1-3+ years of credit experience.
- Ability to prioritize workload and meet deadlines.
- Excellent communication and data entry skills.
- Proficiency in Microsoft Office software, including Outlook, Word, Excel, and Access.
- Strong analytical and problem-solving skills.
At Safe Step Walk-In Tub Company, we value our employees' well-being and offer a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) with a company match. We are committed to creating a diverse and inclusive work environment and offer opportunities for professional growth and development.
Pay and BenefitsThe estimated monthly salary for this role is $25.39. This position is bonus or incentive plan eligible. The company is an equal opportunity employer and a government contractor that abides by the requirements of 41 CFR 60-1.4(a), which prohibits discrimination against qualified protected Veterans, and 41 CFR 60-300.5(a), which prohibits discrimination against qualified individuals on the basis of disability.
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