Guest Services Attendant
2 weeks ago
Position Summary:
The Guest Services Attendant plays a crucial role in ensuring the cleanliness and organization of guest areas, laundry, and public spaces. This position is responsible for transporting clean and soiled linens, managing waste disposal, and maintaining the overall appearance of the facility while responding to guest requests efficiently.
Key Responsibilities:
- Embrace a flexible approach to fulfill various roles as needed.
- Restock supplies in storage areas as required.
- Assist Room Attendants by collecting soiled linens and removing waste from guest accommodations.
- Gather soiled linens from unoccupied or dirty guest rooms and deliver them to the laundry facility.
- Distribute freshly laundered towels and bedding to storage areas.
- Respond to guest requests by delivering items directly to their rooms.
- Retrieve and return any guest-requested items found in rooms or hallways.
- Coordinate with the Supervisor regarding any special tasks or requests.
- Ensure a safe and healthy work environment by adhering to established standards and security protocols.
- Follow safety procedures concerning exposure to bloodborne pathogens.
- Utilize cleaning chemicals according to guidelines and familiarize oneself with Material Safety Data Sheets (MSDS).
- Perform additional tasks as directed by the Housekeeping Supervisor when necessary.
Additional Duties (if applicable):
- Maintain cleanliness in public areas and restrooms.
- Ensure windows and doorways are free from smudges and fingerprints.
- Keep furniture and surfaces in public spaces organized and clean.
- Ensure that public area floors are clear of debris.
- Report any stains or spills on carpets to the supervisor.
- Empty waste receptacles in public areas regularly.
Qualifications:
- Knowledge of housekeeping practices, including sanitation and guest service.
- Ability to lift up to thirty (30) pounds without assistance.
- Capable of bending, stretching, standing, walking, and using stairs throughout the shift.
- Willingness to work with cleaning chemicals.
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