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Catering Event Coordinator

2 months ago

Mount Laurel, New Jersey, United States Westin Mt Laurel Full time
Job Overview

The Event Services Supervisor is responsible for overseeing the banquet team in executing designated tasks and arrangements, ensuring that service and dismantling operations are conducted safely and efficiently.

KEY RESPONSIBILITIES

This outline highlights the primary duties and qualifications. It is not exhaustive and may evolve over time. The establishment operates continuously, necessitating flexibility in shift patterns and working hours.

  • Review banquet event orders (BEOs) to confirm all details are accurate.
  • Inspect room configurations to ensure compliance with BEO specifications and maintain cleanliness in all public areas.
  • Engage with event representatives, providing guidance on communication throughout the event.
  • Relay any changes in BEOs to the catering department and relevant teams.
  • Coordinate with banquet personnel regarding setups, modifications, and schedules for all events.
  • Assess staffing requirements for upcoming events and adjust schedules as necessary.
  • Step in as a banquet server when required, managing setup, guest interactions, and event breakdown.
  • Conduct final inspections of banquet areas to ensure all equipment is returned and spaces are clean.
  • Ensure banquet checks are signed by clients and compile all checks for the end of the day.
  • Provide coaching and feedback to team members to improve performance and address any necessary disciplinary actions.
  • Possess knowledge of the menu for each event, including major ingredients and preparation methods.
  • Adhere to all organizational policies and procedures.
  • Follow established safety and security protocols.
  • Be familiar with fire prevention and emergency response procedures.
  • Utilize protective equipment as required.
  • Report any unsafe conditions to a supervisor.
  • Document accidents, injuries, and property damage to a supervisor.
  • Ensure a safe working environment by complying with all safety regulations.
  • Maintain a professional appearance as outlined in the team member handbook.
  • Assist fellow banquet staff as needed.

QUALIFICATIONS AND SKILLS

  • Minimum of two years experience in hotel banquet service.
  • Possession of a valid Food Handler Card.
  • Ability to manage paperwork efficiently.
  • Basic understanding of food and beverage service standards, guest relations, and etiquette.
  • Familiarity with appropriate table settings and service equipment.
  • Ability to comprehend verbal instructions in English from supervisors and guests.

PHYSICAL REQUIREMENTS

  • Capability to transport items weighing up to 30 lbs. in crowded environments throughout the shift.
  • Ability to lift a maximum of thirty (30) pounds.
  • Capacity to maneuver or push carts weighing up to 100 lbs.
  • Frequent engagement in physical activities such as twisting, bending, standing, and walking.

EOE/M/F/D/V