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Reception and Administrative Support Specialist

2 months ago

Dayton, Ohio, United States Wayne Overhead Door Sales and Home Improvements Full time
Position Overview

We are looking for a dedicated Reception and Administrative Support Specialist to become a part of our team at Wayne Overhead Door Sales and Home Improvements. This role offers a unique opportunity to contribute to our mission of providing exceptional garage door and home enhancement services. You will gain insights into the latest trends in home improvement while honing your customer service abilities.

Key Responsibilities

  • Welcome guests in a courteous and professional manner, offering assistance as required.
  • Handle incoming phone inquiries, coordinate service appointments, provide estimates, take messages, and direct calls appropriately.
  • Address customer inquiries and service requests promptly and accurately.
  • Maintain precise records of customer interactions and transactions utilizing accounting software.
  • Accurately input data into the computer system and generate reports as necessary.

Required Qualifications

  • Must be at least 18 years of age.
  • Experience with accounting software is essential.
  • Strong time management capabilities.
  • Proficiency in social media platforms.
  • Excellent verbal and written communication skills.

Compensation and Benefits

We offer a competitive salary range of $35,000 to $45,000, along with paid holidays, vacation time, and retirement benefits. Join us in our commitment to delivering outstanding services.