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Senior Client Director
2 months ago
We are seeking a highly skilled Senior Client Director to join our team at AKQA Inc. As a champion for excellence and enduring client relationships, you will be responsible for nurturing and building senior client relationships founded on shared values and aspirations.
Key Responsibilities- Develop and execute strategic plans to drive client growth and revenue
- Lead and inspire the agency team to create remarkable work
- Collaborate with cross-functional teams to deliver high-impact client presentations and marketing programs
- Act as a leader in implementing processes to get insight permeating the broader team
- Manage client and internal expectations, participating in RFP or pitch activity
- 9-11+ years Agency experience
- Lives in the Bay Area so that attendance at on-site client meetings is possible
- A focus on relationship building and revenue generation for a large client
- The ability to successfully organize, manage and deliver a diverse program of activity whilst finding efficiencies in process and finances
- Must have experience with a big brand with a sizable budget ($5-10M+)
- A deep understanding of the client's customers, competitors, marketplace and business challenges
- A consultative, conscientious and rigorous approach to increase our client's competitive advantage
- Ensure a collaborative 'One Team' approach comprising both client and agency representatives
- Business/Marketing
- Acts as an inspiring leader of brand, business, and customer insight in client teams, peer groups, and internal meetings
- Focuses on managing fees and revenue and on increasing AKQA share of client business
- Is able to synthesize customer and business insights into the development of creative strategies and marketing programs
- Consistently develops high-impact client presentations and presenting to senior clients
- Leadership
- Consistently manages client and internal expectations
- Participates in RFP or pitch activity
- Codifies ideas and sees 'the story' or 'the big picture' above the detail around client programs and business activity
- Financial skills and Project Management
- Displays strong financial and project management skills at the engagement level. Develops accurate forecasts, identifies resource gaps against plans
- Is recognized by other capabilities as effectively balancing client and AKQA team demands to deliver high-impact work on time and on budget
