Insurance Industry Partner Development Manager

5 days ago

Sunnyvale, California, United States Plug and Play Tech Center Full time
Join Our Team as a Partner Success Manager

We are seeking a highly motivated and experienced Partner Success Manager to join our team at Plug and Play Tech Center. As a Partner Success Manager, you will be responsible for championing our business model and sourcing corporate and limited partners in the insurance space.

Key Responsibilities:
  • Define and lead the process to address our clients' goals in the best possible way, deliver value to our clients, and achieve the highest level of client satisfaction.
  • Proactively manage your portfolio of accounts with regular meetings, mapping the organization, engaging a variety of stakeholders, and being an expert in Plug and Play and the insurance industry.
  • Coordinate investor events, such as annual meetings and conference calls.
  • Owning key retention metrics such as GDR and NDR for assigned accounts.
  • Identifying cross-sell opportunities for your accounts and partnering with Sales to close that revenue.
  • Proactively identifying churn risk and partnering with cross-functional teams to mitigate churn.
  • Assist in the preparation of investor communications, such as presentations, reports, and press releases.
  • Lead and present quarterly executive business reviews for your accounts with tailored content, substantive value, and actionable items.
  • Develop a comprehensive understanding of our corporate and limited partners innovation challenges, focus areas, and tech interests.
  • Be highly responsive to, and proactively get in touch with, existing and prospective investors, including phone calls, company visits, non-deal road shows, and conferences.
  • Attend industry conferences, network, and build relationships in person.
  • Work with Ventures and Programs to inform future roadmap decisions based on direct and indirect client feedback.
Requirements:
  • Bachelor's degree in business, engineering, technology, or other related field.
  • 4+ years experience in Enterprise SaaS Account Management, Sales, or Customer Success working with strategic or enterprise-level customers owning retention metrics such as GDR and NDR and running strategic executive business reviews.
  • Strong interpersonal, organizational, time-management, and prioritization skills.
  • Experience in the banking or insurance sector preferred, or another highly regulated industry.
  • Self-motivated, analytical, and ambitious with an entrepreneurial spirit and are endlessly curious about our products and industry.
  • Ability to multitask and work in a dynamic, fast-growing environment.
  • A passion for improving financial services and the insurance landscape.
  • Desire to work with a quickly expanding and growing team.

We offer a dynamic and collaborative work environment, with a focus on innovation and growth. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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