Insurance Industry Liaison
4 weeks ago
We are seeking a highly skilled Partner Success Manager to join our team at Plug and Play Tech Center. As a key member of our InsurTech department, you will be responsible for championing our business model and sourcing corporate and limited partners in the insurance space.
Key Responsibilities- Owning, managing, and growing a portfolio of accounts and limited partners where you are the lead strategic advisor.
- Proactively managing your portfolio of accounts with regular meetings, mapping the organization, engaging a variety of stakeholders, and being an expert in Plug and Play and the insurance industry.
- Coordinate investor events, such as annual meetings and conference calls.
- Owning key retention metrics such as GDR and NDR for assigned accounts.
- Identifying cross-sell opportunities for your accounts and partnering with Sales to close that revenue.
- Proactively identifying churn risk and partnering with cross-functional teams to mitigate churn.
- Assist in the preparation of investor communications, such as presentations, reports, and press releases.
- Lead and present quarterly executive business reviews for your accounts with tailored content, substantive value, and actionable items.
- Develop a comprehensive understanding of our corporate and limited partners innovation challenges, focus areas, and tech interests.
- Bachelor's degree in business, engineering, technology, or other related field.
- 4+ years experience in Enterprise SaaS Account Management, Sales, or Customer Success working with strategic or enterprise-level customers owning retention metrics such as GDR and NDR and running strategic executive business reviews.
- Strong interpersonal, organizational, time-management, and prioritization skills.
- Experience in the banking or insurance sector preferred, or another highly regulated industry.
- Self-motivated, analytical, and ambitious with an entrepreneurial spirit and are endlessly curious about our products and industry.
- Ability to multitask and work in a dynamic, fast-growing environment.
- Passion for improving financial services and the insurance landscape.
Plug and Play Tech Center is the ultimate innovation platform, bringing together the best startups and the world's largest corporations to create the most meaningful connections that bring innovation to anyone, anywhere. We are on a mission to bring the benefits of Silicon Valley to all four corners of the world.
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