District Manager

6 days ago


Natrona Heights, Pennsylvania, United States Delight OR Management, LLC Full time

About Delight OR Management, LLC

We are a dynamic and growing company that is committed to delivering exceptional customer experiences and driving business results. As a District Manager with our company, you will play a critical role in leading our restaurant teams to achieve sales, profits, customer satisfaction, and human resource management objectives.

Key Responsibilities

  • Leadership and Development
    • Develop and implement strategies to recruit, retain, and develop high-performing restaurant management teams.
    • Provide coaching, training, and feedback to restaurant managers to ensure they have the skills and knowledge needed to succeed.
  • Operational Excellence
    • Ensure that all restaurants in your district are operating at the highest level of quality, service, and cleanliness.
    • Monitor and analyze sales, profit, and customer satisfaction data to identify areas for improvement and develop strategies to address them.
  • Customer Focus
    • Develop and implement customer-centric strategies to drive sales and customer satisfaction.
    • Ensure that all restaurant staff are providing exceptional customer service and that customer feedback is being collected and acted upon.
  • Financial Management
    • Develop and manage restaurant budgets to ensure profitability and efficiency.
    • Monitor and analyze financial data to identify areas for cost savings and develop strategies to address them.

Requirements

  • Education
    • Bachelor's degree in Business Administration, Hospitality, or related field.
  • Experience
    • Minimum of 5 years of restaurant operations experience, with a minimum of 2 years in a leadership role.
  • Skills
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to analyze data and make informed business decisions.
    • Strong problem-solving and conflict resolution skills.
    • Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer

  • Competitive Salary and Bonus Structure
  • Comprehensive Benefits Package
  • Opportunities for Professional Growth and Development
  • Recognition and Rewards for Outstanding Performance

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