Hospitality and Guest Services Professional

3 days ago


Asheville, North Carolina, United States SoHum Mountain Healing Resort Full time
Job Overview

The SoHum Mountain Healing Resort is seeking a highly motivated and dedicated individual to join our team as a Room Attendant. In this role, you will be responsible for ensuring the cleanliness and organization of our guest rooms, maintaining a high level of customer satisfaction, and providing exceptional service to our guests.

Estimated Salary: $17/hour

Job Responsibilities
  • Foster a positive and welcoming environment for our guests
  • Clean and maintain assigned rooms to the highest standards
  • Ensure compliance with company policies and procedures
  • Maintain effective communication with colleagues and management
  • Participate in ongoing training and development programs
  • Perform other tasks as required to support the success of the resort
Requirements
  • Ability to interact positively with customers and resolve issues effectively
  • Ability to lift, push, pull, and carry up to 75 lbs
  • Ability to stand, stoop, bend, crawl, reach above and below shoulders, repetitive arm and wrist use, climb ladders and stairs, and walk on uneven surfaces
  • Good communication and interpersonal skills
  • Possess a courteous and tactful demeanor when interacting with clients and staff


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