Housekeeper - Guest Services Specialist

6 days ago


Asheville, North Carolina, United States Billy Graham Evangelistic Association Career Site Full time
Job Summary

The Housekeeper - Guest Services Specialist is responsible for ensuring the cleanliness and comfort of guest rooms and common areas in our lodging facilities. This role involves maintaining a high level of customer service, adhering to departmental standards, and upholding the Christian values of our organization.

Key Responsibilities:
  • Maintain a clean and organized workspace, adhering to all safety and sanitation guidelines.
  • Perform daily cleaning tasks, including dusting, vacuuming, and restocking linens and amenities.
  • Ensure that all fixtures and appliances are in good working order.
  • Respond to guest requests and concerns in a timely and professional manner.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of experience in housekeeping or a related field.
  • Ability to work independently with minimal supervision.
  • Excellent communication and interpersonal skills.
  • Familiarity with cleaning products and equipment.
Working Conditions:

This position requires frequent standing, walking, and lifting up to 20 pounds. Must be able to work in a fast-paced environment and adapt to changing situations.

Benefits

Associate employees may work up to 19 hours a week and are not eligible for benefits. However, this role offers opportunities for growth and development within our organization.

We offer a competitive salary of $25,000 per year, based on industry standards and location.



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