Asheville Hotel Operations Leader
24 hours ago
We are seeking a strategic and experienced Hotel General Manager to lead our team at Gecko Hospitality in Asheville, NC.
Job OverviewThe ideal candidate will possess exceptional leadership skills, with a proven track record of delivering superior guest experiences. They will be responsible for overseeing all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage, and other departments.
Responsibilities- Operational Leadership: Oversee day-to-day hotel operations, ensuring efficient and seamless service delivery.
- Guest Experience: Maintain high standards of guest satisfaction by actively engaging with guests, addressing their needs, and continuously seeking opportunities to enhance their experience.
- Team Management: Recruit, train, and supervise hotel staff, fostering a positive work culture and providing ongoing support and development opportunities.
- Financial Management: Develop and manage annual budgets, monitor financial performance, and implement cost-control measures to maximize revenue and profitability.
- Sales and Marketing: Collaborate with the sales and marketing team to develop strategies to drive revenue growth, increase occupancy rates, and maintain a competitive edge.
To be successful in this role, candidates should possess:
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a General Manager or Assistant General Manager role.
- A proven track record of achieving operational excellence, driving revenue growth, and delivering superior guest satisfaction.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with guests, employees, and stakeholders.
- Sound financial acumen and experience managing budgets, forecasting revenue, and implementing cost-control measures.
Gecko Hospitality offers a competitive salary commensurate with experience, as well as benefits such as health, dental, and vision insurance coverage, a 401(k) retirement savings plan with employer matching, paid time off, holiday pay, employee discounts on hotel stays, and opportunities for professional growth and advancement within the company.
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