GTM Operations Analyst

22 hours ago


New York, New York, United States LetsGetChecked Full time
Job Title: GTM Operations Analyst

LetsGetChecked is a global healthcare solutions company that provides innovative tools to manage health from home. As a GTM Operations Analyst, you will play a critical role in supporting the Account Management function and driving improvement processes for Go-To-Market Operations.

Key Responsibilities:
  • Act as the LGC Account Management subject matter expert and key point of contact for CRM, including forecast and funnel management, client segmentation & planning, and competitive analysis.
  • Create and enhance dashboards, reports, metrics, etc., to provide stakeholders with accurate, real-time visibility.
  • Proactively monitor and analyze client performance, reporting findings, and conducting analyses as needed to support commercial needs and initiatives.
  • Communicate insights and data findings to influence decision-making and drive action to achieve business goals.
  • Establish Client Health framework through partnership with Commercial Leaders and manage the process on an ongoing basis.
  • Lead Voice of the Client initiatives such as NPS/CSAT surveys, Executive Sponsor program management, participation in future Client Advisory Boards, etc.
  • Partner with Commercial Leaders to create, maintain, and enable stewardship framework.
  • Partner with GTM Enablement to ensure role-specific training and materials, including new hire onboarding enhancement, training materials, and adoption tracking for key commercial tools & process.
  • Interfacing effectively between Finance, Product, Marketing, Implementation, and all Verticals.
Requirements:
  • 1-3 years of account management or client success/revenue operations experience.
  • Self-starter and process owner mentality.
  • Be solution-oriented and resourceful.
  • Ability to effectively work cross-functionally in a growth environment.
  • Experience with Salesforce and business intelligence systems (Looker preferred).
  • Strong written and verbal communication skills.
What We Offer:
  • Base salary of $90,000-$95,000.
  • Health, dental & vision insurance.
  • 401k Matching contribution.
  • Employee Assistance Programme.
  • Annual Compensation Reviews.
  • Flexible PTO Policy and 3 paid volunteer days per year.
  • Free monthly LetsGetChecked tests.
  • A referral bonus programme to reward you for helping us hire the best talent.
  • Internal Opportunities and Careers Clinics to help you progress your career.
  • Maternity, Paternity, Parental and Wedding leave.

At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.

By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey.

We are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.



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