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Business Development Manager

2 months ago

Birmingham Alabama, United States Global Team Staffing Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at Global Team Staffing. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, understanding their unique needs and goals, and providing tailored staffing solutions.

Key Responsibilities
  • Act as the primary point of contact for assigned clients, providing exceptional customer service and support.
  • Develop and maintain strong relationships with clients, ensuring their satisfaction and loyalty through regular communication and proactive issue resolution.
  • Collaborate with internal teams to deliver staffing solutions that meet client requirements, including recruitment, onboarding, and ongoing support.
  • Identify opportunities for upselling and cross-selling staffing services, and develop strategies to increase revenue and growth.
  • Monitor and track client performance and satisfaction, providing regular reports and updates to clients on the status of their accounts.
  • Address and resolve any issues or concerns raised by clients in a timely and professional manner.
  • Stay up-to-date on industry trends and best practices, and apply this knowledge to improve client outcomes and drive business growth.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Proven experience in account management or sales, with a strong track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Engaging and persuasive personality, with the ability to understand client needs and provide tailored solutions.
  • Strong problem-solving and negotiation abilities, with the ability to resolve complex issues and drive business outcomes.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
  • Proficiency in Microsoft Office Suite, with experience in CRM software and other relevant tools.
  • Familiarity with the HR or staffing industry, with a strong understanding of industry trends and best practices.
  • Goal-oriented mindset and willingness to go the extra mile to drive business growth and client satisfaction.
  • Attention to detail and strong organizational skills, with the ability to manage multiple priorities and deadlines.
  • Ability to adapt to changing client needs and priorities, with a flexible and responsive approach to client service.
What We Offer
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including health care, retirement plan, and life insurance.
  • Opportunities for professional development and growth, with a focus on career advancement and leadership development.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.