Customer Relations Specialist

4 weeks ago


Portland, Oregon, United States Elena Pleshakov - State Farm Agent Full time
Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for cultivating lasting customer relationships and proactively following up with clients to ensure satisfaction.

Responsibilities:
  • Cultivate lasting customer relationships and proactively follow up with clients to ensure satisfaction.
  • Utilize a customer-centric, needs-based review process to educate clients on diverse insurance options.
  • Generate leads, coordinate appointments, assess customer requirements, and effectively market suitable products and services.
What We Offer:
  • Competitive salary accompanied by a commission/bonus structure.
  • Comprehensive health benefits.
  • Generous paid time off, including vacation and personal/sick days.
  • Flexible working hours to accommodate your lifestyle.
  • Exceptional growth potential and opportunities for advancement within our agency.
Requirements:
  • Passion for marketing products and services tailored to customer needs.
  • Outstanding communication skills encompassing written, verbal, and listening abilities.
  • People-oriented with a keen attention to detail.
  • Proactive problem-solving skills.
  • Quick to learn and adapt to computer functions.
About Our Agency:

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.

We are looking for self-motivated individuals who possess an entrepreneurial spirit and have a desire to win and achieve results. If you are driven by success and envision yourself excelling in this role, we invite you to complete our application.



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