Customer Support Specialist

3 days ago


Portland, Oregon, United States eTeam Full time
Job Title: Customer Support Specialist

At eTeam, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:
  • Perform basic and complex troubleshooting and repair activities for PCs, desktops, laptops, tablets, and printers.
  • Provide support to client-identified VIPs and respond to change management requests.
  • Perform Install/Move/Add or Change (IMAC) activities and desk-side support.
  • Display outstanding technical and professional services skills at all times.
  • Meet established customer service satisfaction levels and operational/customer service metrics.
Requirements:
  • Typically requires technical school certification or equivalent of 2-4 years of relevant experience.
  • Maintain all required OEM Certifications as directed by Management.
  • Knowledge of relevant software and hardware systems, including ITIL methodologies.
  • A+ certification is desired.
What We Offer:

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



  • Portland, Oregon, United States Blue Tech LLC Full time

    Job Title: Customer Support SpecialistBlue Tech LLC is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in...


  • Portland, Oregon, United States Blue Tech LLC Full time

    Job Title: Customer Support SpecialistBlue Tech LLC is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key Responsibilities:Respond to and resolve...


  • Portland, Oregon, United States BCForward Full time

    Job OverviewBCforward is seeking a highly motivated Customer Returns Support Specialist to join our team in Portland, OR. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Portland, Oregon, United States Blue Tech LLC Full time

    Job OverviewBlue Tech LLC is a leading e-Learning company that provides critical training solutions to its customers. We simplify and centralize all aspects of digital and in-person training to ensure seamless learning experiences.As a Customer Support Specialist, you will play a vital role in meeting and exceeding customer service levels. You will be...


  • Portland, Oregon, United States BCForward Full time

    Job SummaryBCforward is seeking a highly motivated Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving customer inquiries, and ensuring timely resolution of customer issues.Key ResponsibilitiesRespond to customer inquiries via phone,...


  • Portland, Oregon, United States eTeam Full time

    Job Summary:We are seeking a skilled Customer Support Specialist to join our team at eTeam. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities:• Perform basic and moderately complex troubleshooting and repair activities for end-user environments, including PCs,...


  • Portland, Oregon, United States Blue Tech LLC Full time

    Job OverviewBlue Tech LLC is a leading e-Learning company that provides critical training solutions to its customers. We are seeking a highly skilled Customer Support Specialist to join our team.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. They will be...


  • Portland, Oregon, United States Front Door LLC Full time

    Customer Support SpecialistStreem, a Frontdoor company, is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support experience to our customers.Key Responsibilities:Provide support for incoming tickets, including analysis and troubleshooting,...


  • Portland, Oregon, United States Malakye Full time

    Customer Support SpecialistAt Malakye, we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via phone, email, and chatRespond to...

  • Support Specialist

    3 weeks ago


    Portland, Oregon, United States Opportunities Unlimited Full time

    {"h1": "Job Opportunity at Opportunities Unlimited", "p": "We are seeking a dedicated and compassionate individual to join our team as a Community Support Specialist. As a Community Support Specialist, you will work one-on-one with adults with developmental disabilities, providing support and assistance with daily living activities, community inclusion, and...


  • Portland, Oregon, United States Stumptown Coffee Corp Full time

    Customer Support AssociateWe are seeking a highly skilled and passionate Customer Support Associate to join our team at Stumptown Coffee Corp. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through daily interactions with our regional Wholesale customers and growing eCommerce customer...

  • Support Specialist

    4 weeks ago


    Portland, Oregon, United States Aidoc Full time

    About AidocAidoc is a pioneering force in clinical AI, revolutionizing the way healthcare professionals work. Our clinical AI imaging solutions enable physicians to quickly identify and diagnose urgent cases, improving patient outcomes.Built on Aidoc's exclusive aiOS, we analyze and aggregate medical data to empower care teams to operationalize the...


  • Portland, Oregon, United States Circle International Bermuda Limited. Full time

    About the RoleWe are seeking a highly motivated and caring Customer Support Representative to join our team at Circle International Bermuda Limited. As a key member of our global support team, you will be responsible for providing exceptional customer experiences to our clients worldwide.Key ResponsibilitiesResolve customer inquiries and issues in a timely...


  • Portland, Oregon, United States Coastal Solutions Inc Full time

    Become a Key Player in Our Customer Support DivisionAbout Coastal Solutions Inc:At Coastal Solutions Inc, we are on an exciting growth trajectory and are in search of passionate and driven individuals to enhance our vibrant Customer Support division. As a member of our exceptional team of young professionals, you will have the opportunity to advance your...


  • Portland, Oregon, United States eTeam Full time

    Job SummaryWe are seeking a highly skilled and experienced Desktop Support Technician to join our team at eTeam. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients.Key ResponsibilitiesPerform routine and complex troubleshooting and repair activities for desktops, laptops, tablets,...


  • Portland, Oregon, United States Ricoh USA, Inc. Full time

    Job Title: Senior Onsite Service SpecialistJoin Ricoh USA, Inc. as a Senior Onsite Service Specialist and be part of a team that delivers innovative solutions and exceptional customer experiences. As a key member of our team, you will provide direct support to our legal clients, ensuring seamless operations and exceptional service delivery.Job Summary:We are...


  • Portland, Oregon, United States Suvoda Full time

    Technical Support SpecialistSuvoda is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and internal teams. This includes troubleshooting and resolving technical issues, providing technical guidance and training, and collaborating...

  • IT Support Specialist

    4 weeks ago


    Portland, Oregon, United States HR Annie Consulting, Inc. Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will provide essential front-line support for client service tickets, combining technical expertise with exceptional customer service.Key Responsibilities:Resolve Tier 1 service tickets, including...


  • Portland, Oregon, United States Costi Full time

    Job Title: Technical Support SpecialistCOSTI is seeking a highly skilled Technical Support Specialist to join its IT department. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to employees and customers.Key Responsibilities:Troubleshoot and resolve technical issues related to computer hardware,...

  • IT Support Specialist

    3 weeks ago


    Portland, Oregon, United States HR Annie Consulting Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at DaVinci Digital. As an IT Support Specialist, you will provide front-line support for client service tickets, combining technical expertise with exceptional customer service.Key Responsibilities:Resolve Tier 1 service tickets,...