Customer Support Specialist

3 days ago


Portland, Oregon, United States Blue Tech LLC Full time
Job Title: Customer Support Specialist

Blue Tech LLC is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.

Key Responsibilities:

  • Respond to and resolve customer inquiries and issues in a timely and professional manner.
  • Provide technical support and guidance to customers using our software and platform.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Develop and maintain knowledge of our products and services to provide accurate and effective support.

Requirements:

  • College degree or equivalent experience in a support role or help desk environment.
  • Strong working knowledge of PC-based applications and internet browsers.
  • Familiarity with web-based ticketing systems and record-keeping.
  • Proficiency with Microsoft 365.
  • Basic knowledge of computer and system configurations.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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