Customer Support Specialist
3 days ago
Blue Tech LLC is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.
Key Responsibilities:
- Respond to and resolve customer inquiries and issues in a timely and professional manner.
- Provide technical support and guidance to customers using our software and platform.
- Collaborate with internal teams to ensure seamless customer experience.
- Develop and maintain knowledge of our products and services to provide accurate and effective support.
Requirements:
- College degree or equivalent experience in a support role or help desk environment.
- Strong working knowledge of PC-based applications and internet browsers.
- Familiarity with web-based ticketing systems and record-keeping.
- Proficiency with Microsoft 365.
- Basic knowledge of computer and system configurations.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
How to Apply:
Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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