Customer Support Specialist

16 hours ago


Portland, Oregon, United States Blue Tech LLC Full time
Job Title: Customer Support Specialist

Blue Tech LLC is seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide technical support and troubleshooting assistance to customers via phone, email, and live chat.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
  • Stay up-to-date with product knowledge and technical skills to provide accurate and effective support.
Requirements:
  • College degree or equivalent experience in a support role or help desk environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in Microsoft 365 and web-based ticketing systems.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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