Client Account Manager

2 days ago

Fort Myers, Florida, United States Entech Computer Services LLC Full time
Job Title: Client Account Manager

Entech Computer Services LLC is seeking a highly skilled Client Account Manager to join our team. As a Client Account Manager, you will be responsible for increasing and maintaining Entech's strategic value to our clients by collaborating, consulting, and performing the role of a strategic consultant.

Key Responsibilities:
  • Develop an understanding of assigned partners' business and technology needs.
  • Work with Product Managers to develop strategies and solutions to meet the partner's needs.
  • Build relationships through partner engagement activities.
  • Create and deliver annual client IT Roadmaps and Budgets.
  • Advocate for the partner when communicating service and billing needs internally.
  • Cross-sell and up-sell services and solutions to existing accounts.
  • Manage partner requests through ConnectWise tickets and activities.
  • Manage sales pipeline by keeping opportunities updated.
  • Ensure timely response and correct expectations are set and met.
  • Drive partner attendance to thought leadership, live stream, and lunch and learn events.
  • Effectively communicate features and benefits of solutions and products catalog.
  • Adheres to Entech's HIPAA and information security policies.
Requirements:
  • Bachelor's Degree and minimum of 2 years in direct selling experience preferred.
  • Established background in Business IT software/Hardware Systems is preferred.
Benefits:
  • Free Medical Insurance
  • Additional Employer Paid Medical Options
  • Fully Vested 401(k) Match
  • Flexible Time Off (an unlimited amount of paid time off days)
  • Free $10,000 Life Insurance Policy
  • Six Paid Holidays – PLUS Black Friday
  • Flexible Schedule Options
  • Fun Employee Events – Yearly Culture Building Events

Options available for dental, vision, accident, hospital, short term disability, long term disability, and additional life insurance.

Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees.

This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver's license is required for this position.

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