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Sales Operations Specialist

3 months ago

Chicago, Illinois, United States Walker Sands Full time


We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply.

As an equal opportunity employer, Walker Sands is committed to diversity, equity, and inclusion and welcomes everyone to our team.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you need reasonable accommodation at any point in the application or interview process, please let us know.

Walker Sands is seeking a driven and enthusiastic Sales Coordinator to support our initiatives.

As a firm dedicated to propelling growth for B2B enterprises, Walker Sands aims to exceed expectations by crafting innovative and strategic solutions for our clients.

Our clientele includes a diverse array of Fortune 500 companies, rapidly growing tech startups, and leading professional services organizations.

In the role of Sales Coordinator, you will oversee our sales pipeline from start to finish, concentrating on incoming leads within the small to mid-market sectors of our ideal customer profile (ICP).

Your responsibilities will include evaluating new business opportunities, collaborating with service teams to create insightful proposals, and ultimately securing contracts.

You may also assist in coordinating sales efforts for larger enterprise transactions. In addition to a competitive salary, you will have the opportunity to earn commissions on successful deals.
You'll collaborate closely with members of the Growth Team to pinpoint areas for expansion.

Walker Sands fosters a culture of continuous learning and improvement, encouraging our employees to enhance their careers through valuable networking and professional development opportunities.

As part of our Growth team, you'll have the opportunity to make a significant impact during a period of rapid expansion at a leading B2B marketing agency.


Key Responsibilities:

Lead Qualification: Organizing meetings and communications with incoming leads to assess their suitability for partnership with Walker Sands, and evaluating opportunities based on fit, need, timing, and budget.

This involves researching how well prospects align with our ideal customer profile, scoring leads using established ICP criteria, and efficiently advancing leads through the sales funnel in accordance with our service level agreements (SLAs).


Funnel Management:

Guiding new business prospects through the sales funnel from lead to closure, managing the process comprehensively between internal and external teams.


This includes but is not limited to:
conducting introductory and discovery calls, organizing internal pitch teams, facilitating internal preparation meetings, coordinating external pitch meetings, and monitoring all activities in Salesforce.

Proposal Support:
Assisting internal service teams in the development of strategic partnership proposals across all business lines.

Contract Management:
Supporting the contract process from initial drafting through to signing, ensuring adherence to appropriate language and review protocols.

Tracking and Reporting:
Monitoring all new business leads and opportunities through platforms such as Salesforce, Pardot, and Slack, and providing internal reports on lead and opportunity status weekly.

Sales Enablement Support:
Identifying gaps in our sales enablement materials and collaborating with the marketing team to develop new resources.

Requirements:

A minimum of three (3) years of experience in marketing communications sales, ideally with a focus on technology and/or B2B accounts.

Strong presentation and communication skills, both over the phone and via email, with meticulous attention to detail.

Ability to think strategically and comprehend clients' business and marketing objectives.

Capability to learn our comprehensive range of marketing services and articulate the benefits and outcomes effectively to prospective clients.

Proficiency in coordinating processes between internal and external stakeholders.

Ability to collaborate and communicate effectively with senior leaders within our organization and at prospective client organizations.

Salesforce experience is a plus.