Shelter Support Staff

2 days ago


Conway, Arkansas, United States Community Action Program for Central Arkansas Full time
Job Title: Shelter Support Staff

Join Community Action Program for Central Arkansas as a Shelter Support Staff and contribute to the well-being of our community.

Job Summary

We are seeking a dedicated and compassionate individual to support the day-to-day operations of our shelter. As a Shelter Support Staff, you will be responsible for providing assistance to eligible clients, maintaining relationships with service providers, and ensuring the shelter's daily operations run smoothly.

Key Responsibilities
  1. Assist clients with intake, services, and referrals as needed.
  2. Refer clients to appropriate agencies or begin the application process.
  3. Maintain knowledge of community programs and services.
  4. Follow Agency, ESG, CSBG, United Way, and other regulations.
  5. Maintain relationships with service providers, volunteers, staff, and community members.
  6. Responsible for the shelter's daily operations, including food service, facility cleanliness, safety, and security.
  7. Maintain inventory of shelter supplies and donations.
  8. Strong communication with supervisor of client interactions and incidents.
  9. Conduct crisis intervention as needed.
  10. Enter and maintain accurate data in the homeless management information system (HMIS) and the agency database GoEngage or other software systems as assigned.
Requirements
  1. High School Diploma.
  2. Knowledge and experience working in a shelter setting (Preferred).
  3. Experience in managing records and preparing written documents, reports, and other materials.
  4. CPR and First Aid Certified within 12 months.
Working Conditions

Occasionally lift and/or move up to 50 pounds. Some items may occasionally exceed this limit, use necessary protective equipment and/or get help as needed.

Ability to read, write, and perform mathematical calculations.

Excellent interpersonal skills and a dedicated interest in community service projects.

Have initiative and ability to motivate groups of people and to stimulate group action.

Be in sympathy with the concepts of the Agency.

Able to make decisions and work without continual close supervision.

Benefits

Employer Paid Benefits (for Full-Time eligible staff): 12 paid annual leave & 12 paid sick days per year; Employer provided life insurance, medical insurance supplement, education assistance, employee assistance program, 401K with match, and more



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