Medical Office Coordinator

2 weeks ago


Macomb MI USA, United States Beaumont Urgent Care Full time
Job Title: Patient Service Representative

We are seeking a highly skilled and organized Patient Service Representative to join our team at Beaumont Urgent Care. As the first point of contact between patients and clinical staff, this role plays a vital role in ensuring a positive experience for our patients.

Key Responsibilities:
  • Greet patients and visitors in a professional and polite manner
  • Analyze health insurance benefits and verify eligibility
  • Maintain the reception area and perform clerical tasks
  • Determine and collect patient financial responsibilities
  • Assist the practice manager and other staff as needed
  • Provide overall support for physicians and office operations
  • Document patient history and maintain confidentiality
  • Perform office procedures and administrative duties
  • Document Electronic Medical Record (EMR) and ensure HIPAA and OSHA compliance
Requirements:
  • High school diploma or equivalent
  • At least one year of experience in a medical office or emergency room setting
  • Urgent care experience preferred
  • Ability to work rotating shifts, including weekends and holidays
  • Experience with insurance eligibility and co-pay determination

We offer a dynamic and supportive work environment, and we are committed to providing our patients with exceptional care. If you are a motivated and detail-oriented individual who is passionate about delivering excellent patient service, we encourage you to apply for this exciting opportunity.



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