Medical Office Coordinator

2 weeks ago


Macomb, United States Beaumont Urgent Care Full time
Job Summary

We are seeking a highly skilled and organized Patient Service Representative to join our team at Beaumont Urgent Care. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Greet patients and visitors in a professional and polite manner
  • Analyze health insurance benefits and verify eligibility
  • Maintain the reception area and perform clerical tasks
  • Determine and collect patient financial responsibilities
  • Assist the practice manager and other staff as needed
  • Provide overall support for physicians and office operations
  • Document patient history and maintain confidentiality
  • Perform office procedures and administrative duties
  • Document Electronic Medical Records (EMRs)
  • Ensure HIPAA and OSHA compliance
Requirements
  • High school diploma or equivalent
  • At least one year of experience in a medical office or emergency room setting
  • Urgent care experience preferred but not required
  • Ability to work 7am to 7pm, 3 days a week, rotating weekends and holidays
  • Experience with insurance eligibility and co-pay determination


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