Customer Support Specialist

3 days ago


Tallahassee, United States Georgia IT Inc Full time
Georgia IT Inc. is seeking a highly skilled Customer Support Technician to join our team in Tallahassee, FL. As a key member of our technical assistance unit, you will provide top-notch support to our clients in the healthcare industry. The ideal candidate will have at least 6 years of experience in customer support or technical assistance roles and a strong understanding of healthcare systems, workflows, and regulatory compliance requirements.

The successful candidate will be proficient in Azure DevOps for issue tracking, project management, and collaboration, as well as experienced with test automation tools like Selenium for functional and regression testing. Familiarity with wireframing and prototyping tools such as Balsamiq for designing user interfaces is also essential. Additionally, excellent communication, problem-solving, and interpersonal skills are required to work effectively in a fast-paced environment and prioritize tasks based on customer needs.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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