Customer Liaison Specialist
3 weeks ago
Florida First Psychiatry Specialist is a dynamic and growing healthcare provider seeking a highly skilled Front Desk Receptionist to join our team. This is an exciting opportunity for a motivated and organized individual to contribute to our mission of delivering exceptional patient care and customer service.
About the Role:
The ideal candidate will have excellent communication skills, a pleasant demeanor, and the ability to multitask effectively. As the first point of contact for visitors, you will be responsible for providing a warm welcome, addressing inquiries, and redirecting calls or messages.
Duties and Responsibilities:
- Maintaining a high level of professionalism and courtesy when interacting with visitors, patients, and colleagues.
- Managing the front desk area, including maintaining a tidy and organized workspace, restocking supplies, and addressing any issues that may arise.
- Answering phone calls, responding to emails, and addressing any queries or concerns in a prompt and courteous manner.
- Preparing and sending outgoing mail, including drafting correspondence and securing parcels.
- Monitoring office supplies and ordering replacements as needed to maintain adequate stock levels.
- Updating records and files, ensuring accuracy and organization.
- Assisting with monitoring office expenses and costs, identifying areas for improvement.
- Performing other duties as assigned, including travel arrangements and schedule management.
Requirements:
- Proven experience as a front desk representative, agent, or relevant position.
- Familiarity with office equipment, such as faxes and printers.
- Knowledge of office management and basic bookkeeping principles.
- Proficient in English (oral and written) and MS Office applications, particularly Excel and Word.
- Strong communication and interpersonal skills, with a customer service orientation.
- Good organizational and time management abilities, with a focus on problem-solving.
- High School diploma; additional qualifications are desirable.
Salary Estimate: $38,000 - $48,000 per annum, depending on experience and qualifications.
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