Healthcare Support Specialist
1 week ago
CVS Health is seeking a dedicated Healthcare Support Specialist to provide exceptional customer service and support to our participants.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They will be responsible for analyzing customer needs and developing effective solutions to meet those needs.
- Main Responsibilities:
- Maintain a thorough knowledge of CVS Health products and services, as well as competitor offerings.
- Collaborate with colleagues to achieve sales and customer satisfaction goals.
About the Role:
- Promote a positive team environment, identifying opportunities for process improvements and implementing changes to drive efficiency and effectiveness.
- Manage a high volume of complex inbound calls, providing exceptional customer service and resolving issues in a professional and courteous manner.
Key Requirements:
- High school diploma or equivalent required; associate's degree or higher preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Proven problem-solving and analytical skills, with the ability to think critically and make sound decisions.
Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.
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Healthcare Support Specialist
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