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Customer Service Ambassador

2 months ago


London, Kentucky, United States Sapphire Ventures Full time

Job Summary:

Sapphire Ventures is seeking a highly skilled and friendly Client Support Specialist to join our team. As a Client Support Specialist, you will be the first point of contact for our clients, providing exceptional support and resolving any issues that may arise.

Key Responsibilities:

  • Provide top-notch customer service to clients via phone, email, and in-person interactions
  • Answer client inquiries regarding banking and credit card services
  • Schedule appointments with clients in our branches
  • Collaborate with our team to resolve client issues and improve overall client satisfaction

What We Offer:

  • A competitive hourly wage of $13.80
  • Flexible scheduling from Monday to Sunday between 6:15 am and 12:00 am
  • Paid and intensive on-site training
  • Opportunity to gain valuable references for your resume and personal development
  • A dynamic and supportive work environment

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • High school diploma or equivalent required