Customer Service Representative

4 days ago

London, Kentucky, United States MSCCN Full time
Customer Service Representative

Camping World is seeking a highly motivated and forward-thinking Customer Service Representative to join our team. You will be a key contributor to providing a meaningful customer experience.

We are looking for someone with a proven track record and desire to grow within our organization.

Key Responsibilities:
  • First point of contact for customers
  • Greet and welcome customers
  • Set tone for a positive customer experience
  • Check in VIP appointments and direct customers to the appropriate team member(s)
  • Coordinate front desk activities including answering and directing incoming phone calls
  • Track incoming sales calls in our CRM
  • Maintain a strong work ethic with total commitment to success every day
  • Assist customers with any questions directed to the reception desk
Requirements:
  • High School education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal, presentation and relationship-building skills
  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • Strong organizational skills with the ability to multitask
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Computer skills: MS Office

Pay Range: $14.00-$16.33 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities.

Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more. Part-time associates are offered access to dental & vision coverage.

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