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Customer Service Representative

1 month ago

London, Kentucky, United States First Financial Credit Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Handle customer complaints and resolve issues in a fair and efficient manner.
  • Process customer transactions, including loan applications, payments, and account maintenance.
  • Assist customers with loan products and services, including answering questions and providing information.
  • Work closely with other departments to ensure seamless customer service and support.
Requirements
  • High school diploma or equivalent required.
  • One year of experience in a customer service or financial services role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.