Customer Service Representative

4 weeks ago


London, Kentucky, United States Jennifer Smigal Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to educate customers about insurance options and develop leads to drive business growth.

Responsibilities:

  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements:

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • Detail oriented.
  • Proactive in problem solving.
  • Pride in getting work done accurately and timely.
  • Ability to work in a team environment.
  • Ability to multi-task.
  • Bilingual - Spanish preferred.

Compensation: $32,000.00 - $85,000.00 per year

Our Team's Mission: We help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Silver Spring, MD and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.



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