Restaurant Operations Manager

2 weeks ago


Plano, Texas, United States Patrice & Associates Full time
Job Overview

Patrice & Associates is seeking a seasoned Restaurant General Manager to lead our esteemed dining establishment. As the cornerstone of our team, you will be responsible for driving operational excellence, fostering a positive team environment, and delivering an exceptional dining experience.

Key Responsibilities:

  • Leadership and Team Management: Inspire, mentor, and develop a high-performing team, fostering a positive and collaborative work environment that motivates staff to excel.
  • Operational Oversight: Ensure smooth day-to-day operations, including inventory management, scheduling, and compliance with health and safety regulations.
  • Customer Experience: Uphold our client's reputation for exceptional service, handling guest inquiries, feedback, and complaints with professionalism and grace.
  • Financial Management: Oversee budgeting, financial reporting, and cost control measures, developing strategies to maximize revenue and profitability.
  • Marketing and Community Engagement: Drive local marketing initiatives and community partnerships to enhance the restaurant's presence and attract new customers.
  • Quality Control: Maintain the highest standards of food quality and presentation, collaborating with the culinary team to innovate and refine the menu.

Requirements:

  • 2+ years recent experience as a General Manager for a stand-alone, full-service, casual /upscale restaurant w/ $3M+ average annual volume.
  • Ability to reliably commute to one of the restaurant's location in Plano, TX.
  • Ability to work 50-55 hrs/week
  • Substantial experience leading (directly and/or indirectly) culinary/BOH functions.
  • Demonstrated success in leadership and coaching.
  • Demonstrated ability to work in dynamic team environment with a variety of personalities.
  • Demonstrated success in business/financial acumen (i.e., P&L analysis and management).
  • Demonstrated success managing food and labor cost at or below targets set by company while maintaining excellent food quality and customer experience.
  • Demonstrated success developing strong relationships with all stakeholders, including (but not limited to): All Crew Members, Managers, Senior Leaders, and corporate employees; Customers; Vendors, etc.
  • Demonstrated success developing employees through respective promotions to leadership positions.
  • High School Diploma

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