Restaurant Operations Manager

4 days ago

Plano, Texas, United States Raising Cane's Full time
About Raising Cane's

We're a fast-growing restaurant company that's passionate about serving the best-tasting chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and our Community makes it all worthwhile.

Your Role at Raising Cane's

The Restaurant Excellence Manager is a key player in our success story. This role is responsible for testing, piloting, and quality assurance of new program implementations and updates to existing programs.

As a Raising Cane's operations expert, you'll assess the bandwidth and capacity of field management, sharing evaluations of operational readiness for growth, change, and additional activities beyond direct operations.

This role is an advocate for successful resource management, expanding current operations management capabilities to manage RSO programs effectively, while also serving as a gatekeeper to ensure the efficient use and maximize the value of limited labor resources.

Responsibilities
  1. Ensures documentation is completed before program rollouts to restaurants and aligns program execution timing with critical stakeholders.
  2. Collaborates with all departments to develop readiness and field capacity documentation.
  3. Acts as a liaison for field operations to ensure all RSO-to-Restaurant programs are successfully implemented and executed.
  4. Develops relationships with operators to foster two-way communication, creating an environment where operators provide honest and actionable feedback.
  5. Utilizes all company communication channels and mediums effectively to ensure all team members receive critical information and direction in a timely and comprehensive manner.
  6. Serves as a collaborative repository for all programs, preventing surprise initiatives.
  7. Stays current with trends across multiple industries with respect to project management, resource capacity, and field-testing protocols.
  8. Maintains operational competency by staying connected to the day-to-day activities of our restaurant operators.
  9. Collaborates with the Training team to support corporate learning objectives associated with program implementation that impacts restaurant operations.
  10. Provides ongoing coaching and consultation with multi-unit and restaurant-level operators to enhance their readiness for change and growth.
Qualifications

For external hires:

  • Minimum of 12 months of multi-unit management with a proven record of success, preferably in the fast food or casual dining industry.

For internal promotions:

  • Minimum of 12 months as a Restaurant Leader/Restaurant Partner with Raising Cane's and must be in good company standing with a proven record of performance.
  • Experience in an organization with specific career progression.
  • Knowledge of the QSR/Fast Casual industry and the necessary business acumen for running a complete business unit (Risk, Training, Facilities, etc.).
  • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing.
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills.
  • Able to work effectively and efficiently both independently and collaboratively.
Requirements

Proficient in Microsoft Office suite: Excel, PowerPoint, Outlook, and Word.

Strong problem-solving, critical thinking, time management, and analytical skills.

Bachelor's degree or equivalent.

  • Restaurant Operations Manager

    4 weeks ago

    Plano, Texas, United States Twin Restaurant Holding, LLC Full time

    Job SummaryTwin Restaurant Holding, LLC is seeking a highly skilled and experienced Restaurant Operations Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for directing the work of other store employees to create and maintain a profitable store environment that provides exceptional service,...

  • Restaurant Manager

    2 weeks ago

    Plano, Texas, United States Twin Restaurant Holding, LLC Full time

    Job Title: Restaurant ManagerAt Twin Restaurant Holding, LLC, we are seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for directing the work of other store employees to create and maintain a profitable store environment that provides best-in-class service, hospitality, food, and...

  • Wendy's Restaurant General Manager

    4 weeks ago

    Plano, Texas, United States WKS Restaurant Group Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to lead our Wendy's restaurant team. As a General Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesRestaurant Operations: Manage the overall operations of...

  • **Restaurant Operations Manager**

    4 weeks ago

    Plano, Texas, United States Jack in the Box Full time

    Job Summary: As a Restaurant Operations Manager at Jack In The Box, you will be responsible for managing the day-to-day operations of the restaurant, ensuring that guests receive excellent customer service and that the restaurant runs smoothly and efficiently.Key Responsibilities:Manage the restaurant's operations in conjunction with or in the absence of the...

  • Wendy's Restaurant Manager

    4 weeks ago

    Plano, Texas, United States WKS Restaurant Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our team at WKS Restaurant Group. As an Assistant Manager, you will play a key role in the success of our restaurant by assisting the General Manager in managing the day-to-day operations and staff.Key ResponsibilitiesSales and Revenue GrowthWork closely with the restaurant...

  • Restaurant Operations Manager

    2 weeks ago

    Plano, Texas, United States Burger King Full time

    Restaurant General ManagerThe Restaurant General Manager is the key leader responsible for driving business results and delivering exceptional guest experiences in a fast-paced restaurant environment.Key Responsibilities:Profitability: Lead the restaurant's financial performance by managing labor costs, controlling expenses, and driving sales growth.Guest...

  • Restaurant Operations Manager

    4 weeks ago

    Plano, Texas, United States Raising Cane's Chicken Fingers Full time

    Job SummaryWe are seeking a highly skilled Restaurant Excellence Manager to join our team at Raising Cane's Chicken Fingers. As a key member of our operations team, you will be responsible for ensuring seamless program rollouts to our restaurants and aligning execution timing with critical stakeholders.Key ResponsibilitiesDocumentation and Readiness:...

  • Restaurant Operations Manager

    3 weeks ago

    Plano, Texas, United States Southern Multifoods, Inc. Full time

    Job SummaryWe are seeking a highly skilled Restaurant General Manager to join our team at Southern Multifoods, Inc. as a key member of our restaurant operations team.Key ResponsibilitiesCustomer Satisfaction: Ensure that customers receive exceptional service and have a positive dining experience.Quality, Service, Cleanliness, and Hospitality (QSC&H):...

  • Restaurant Operations Manager

    1 week ago

    Plano, Texas, United States Raising Cane's Full time

    Job DescriptionRaising Cane's is seeking a highly motivated and experienced Restaurant Zone Manager to join our team. As a Restaurant Zone Manager, you will be responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in management responsibilities of one restaurant zone's...

  • Restaurant Operations Manager

    2 weeks ago

    Plano, Texas, United States Jack in the Box Full time

    Restaurant Management Job Description **About the Role** As a Restaurant Manager at Jack In The Box, you will be responsible for the overall operations of the restaurant. This includes managing daily activities to ensure guests receive excellent customer service, finding, training, developing, and recognizing the best people, and demonstrating a strong...

  • Restaurant Operations Manager

    3 weeks ago

    Plano, Texas, United States Tash Prime Foods Full time

    Restaurant Assistant ManagerThis role is part of a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. As such, the independent franchisee, and not Jack in the Box Inc., will be your employer if you are hired. The independent franchisee is responsible for all employment-related matters in the restaurant, including setting...

  • Restaurant Operations Manager

    5 days ago

    Plano, Texas, United States Dunkin' Full time

    Job DescriptionJob Title: District ManagerAbout the RoleWe are seeking a highly skilled and experienced District Manager to join our team at Dunkin'. As a District Manager, you will be responsible for the overall operation of multiple restaurants, ensuring that they are running smoothly and efficiently.Key ResponsibilitiesSupervise restaurant management and...

  • Restaurant Operations Manager

    3 weeks ago

    Plano, Texas, United States Raising Cane's Full time

    About Raising Cane'sRaising Cane's is a fast-growing restaurant company that serves high-quality chicken finger meals. Our team is dedicated to providing exceptional customer service and creating a unique company culture.Your Role at Raising Cane'sThe Restaurant Excellence Manager is a key position that plays a crucial role in the success of our company....

  • Restaurant Operations Manager

    3 weeks ago

    Plano, Texas, United States Romeo's Pizza Full time

    **Job Summary:**Romeo's Pizza is seeking a highly motivated and experienced Restaurant Operations Manager to assist the General Manager in the day-to-day operations of our restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of customer satisfaction, and...

  • Restaurant Operations Manager

    3 weeks ago

    Plano, Texas, United States Jack in the Box Full time

    Job Summary:We are seeking a highly skilled and experienced Restaurant Manager to join our team at Jack In The Box. As a Restaurant Manager, you will be responsible for the overall operations of the restaurant, including managing staff, maintaining high standards of customer service, and driving sales growth.Key Responsibilities:Develop and implement...

  • Restaurant Operations Manager

    4 weeks ago

    Plano, Texas, United States Shake Shack Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Shake Shack. As a Restaurant Manager, you will be responsible for leading a high-performing team and driving sales growth in a fast-paced, dynamic environment.Key ResponsibilitiesTeam Leadership: Lead and develop a team of restaurant staff to deliver...

  • Restaurant Operations Manager

    4 days ago

    Plano, Texas, United States Circle K Stores, Inc. Full time

    Restaurant Manager Job SummaryThis position is responsible for overseeing the day-to-day operations of a Circle K operated Restaurant. The Restaurant Manager has full responsibility for the business, including people, operations, and financial metrics. This role reports directly to the Restaurant District Manager.Key ResponsibilitiesProvide exceptional guest...

  • Restaurant Operations Manager

    4 weeks ago

    Plano, Texas, United States Pizza Patron Full time

    About Pizza PatrónWe are a company of passionate restaurant professionals who take pride in our made-to-order pizza and fresh daily dough. Our culture is built on a commitment to excellence and a passion for delivering exceptional guest experiences.Job SummaryWe are seeking a highly motivated and experienced Executive Restaurant Manager to lead our team and...

  • Restaurant Operations Manager

    4 weeks ago

    Plano, Texas, United States Romeo's Pizza Full time

    Job Summary:Romeo's Pizza is seeking a highly motivated and experienced Restaurant Operations Manager to assist the General Manager in the day-to-day operations of our restaurant. As a key member of our management team, you will be responsible for ensuring the smooth operation of the restaurant, maintaining high standards of customer service, and driving...

  • Restaurant Operations Manager

    4 weeks ago

    Plano, Texas, United States Pizza Patron Full time

    About Pizza PatrónWe are a company of passionate restaurant professionals who take pride in our made-to-order pizza and fresh daily dough. Our culture is built on a commitment to excellence and a passion for delivering exceptional guest experiences.Job SummaryWe are seeking a highly motivated and experienced Executive Restaurant Manager to lead our team and...